

Habit 5 - Seek First to Understand, Then to Be Understood When conflicts arise, I look for third alternatives. I make deposits in others’ Emotional Bank Accounts. I am disciplined and organized.Įveryone Can Win:I balance courage for getting what I want with consideration for what others want. I set priorities, make a schedule, and follow my plan. This means I say no to things I know I should not do. Work First, Then Play: I spend my time on things that are most important. I am an important part of my classroom and contribute to my school’s mission and vision.

I do things that have meaning and make a difference. I do the right thing without being asked, even when no one is looking. I do not blame others for my wrong actions. I choose my actions, attitudes, and moods. Address those concerns in a creative and mutually beneficial way.You're in Charge: I am a responsible person.

We see the same black and white lines but we interpret them differently because we’ve been conditioned to interpret them differently. We’re both looking at the same picture, and both of us are right. Whilst some of us see a duck others will see a rabbit. Covey illustrates the point that two people can disagree and both be right with an illustration similar to this one: Recognising our own perceptual limitations and appreciating the rich resources available through the interaction with other human beings takes humility and reverence. Mental, emotional and psychological differences between us mean that we see the world not as it is, but as we are. The essence of synergy: valuing the differences The situation produced is better than any originally proposed.Ĭovey says that even if there are circumstances in which synergy is not achievable and “No Deal” isn’t viable, the spirit of sincere trying will usually result in a more effective compromise. Synergistic communication means that 1+1 may equal 8, 16 or even 1’600.Respectful communication is characterised by honesty, authenticity and respect which produces a low form of Win/Win, a compromise where 1+1 = 1½.Such communication isn’t effective and produces only Win/Lose or Lose/Lose outcomes. It’s characterised by defensiveness, protectiveness and legalistic language which prepares for the eventuality that things may go wrong, that people may become resentful. Defensive communication is of the lowest level and comes out of low-trust situations.Therefore, we have a tendency to not open up to this highly effective principle which “requires enormous personal security and openness and a spirit of adventure”.īelow are 3 different levels of communication and the level of trust that is associated to each: We’ve been shaped into defensive and protective communications or into believing that life or other people can’t be trusted. The author says that many of us haven’t actually experienced synergy in our family lives or in other interactions. The essence of synergy is to value and respect differences, to build on strengths and to compensate for weaknesses. “If you plant two plants close together, the roots comingle and improve the quality of the soil so that both plants will grow better than if they were separated”. He draws a parallel to nature where synergy is everywhere. Covey tells us that when properly understood, synergy is the highest activity in all life. If the sum “1+1 = 3” seems familiar, this is what it’s about. In basic terms, synergy means that the whole is greater than the sum of its parts. The sixth habit of Stephen Covey’s “ The 7 Habits of Highly Effective People” is to synergize.
